South West Data Networks Ltd


From a single user up to 75, we can supply, install and maintain your computer network, making sure you can keep on working at your business without the headaches of sorting out faulty or misbehaving IT equipment and without the cost of full time in house IT staff.

How To Guides

The plan with this section of the website is to provide some guides to do some of the things I get asked to talk clients through regularly. They are fairly simple things to do when you have a step by step guide but if you aren't familiar with the process or language then they can take up a lot of time and cause frustration.

So please feel free to follow any of the guides that are useful and please let me know if there is anything else you want to see added or any problems with following any of the steps shown in the guides.

Obtaining your Internal domain name and external server address

Obtaining your Internal domain name

To obtain your Internal domain name to go into the domain field in step 6 above go through the following proceedure:

  1. On your PC right click on Computer (Windows XP its called My Computer) which can be found under the Start Menu or on the Desktop and click on Properties.
  2. Click on the Advanced System Settings link on the left hand side of the window that opens
  3. Click on the Computer Name tab and the full computer name will be something like ThisPC.mydomain.local
  4. The mydomain bit just before the .local is the Internal domain name that you need to input into step 6 above.

Obtaining your external server address

Your external server address may be a little harder to obtain, but you may have already been given it, for example if you have been given your webmail address or remote access address for the server in the form of or alternatively for remote access it would be something like The Server address you need for step 6 in this case is without any slashes or wording around it.

A second way to find it is to search your Outlook for "Welcome to Windows Small Business Server". This will hopefully (if you haven't deleted it) bring up the email that the system sent you when your account was created. Once you find  that email, if you hover over the links on the right it will show you the address so you can extract the from that to use in step 6 above.

In the event you don't have this information to hand you would need to contact your network admin to obtain the information.